Write a letter of complaint to replace defective products:
Suppose, you are working as a Public Relations Officer at Trisha General Store, Uttara. Trisha General Store is a business organization and distributor of PRAN-RFL plastic goods. Recently you have got some defective products from the company. Now, write a complaint letter to the general manager of the company.
Letter of complaint for defective goods:
July 11, 2022
The General Manager
PRAN-RFL Group
Badda, Dhaka
Subject: Letter of complaint about defective plastic products.
Dear Sir,
This is to inform you that Trisha General Store at Uttara is a distribution outlet of your famous plastic products. Yesterday we received a good number of products from your company. Your delivery team delivered the products. Because of the paucity of time, it was not possible for us to check the quality of all the products. Today whenever we were checking the products we found some of the products were defective. So we are writing this letter to inform you of this fact.
According to the Memorandum of Understanding (MOU) signed between your company and our store, I am informing you in detail about the defective goods in black and white. The list of the defective products is given below.
- 3 mugs
- 4 buckets
- 2 chairs
- 2 bowls
You are requested to collect the defective goods from our outlet by sending your delivery team and replace them with fresh products.
Thanks in advance for your continuous support.
Sincerely yours
Muntaha Payel
Public Relations Officer (PRO)
Trisha General Store
House#01, Road#01, Sector#05
Uttara, Dhaka
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